Under COUNTER Release 5 (R5), there is a longer elapsed time for user sessions which may cause higher deduplication of download activity by the same user. So, a user could return to a previously accessed content page and have it been counted twice in COUNTER Release 4 whereas in R5 it may only be counted once. Therefore, in R5 there is a possibility of more deduplication causing slightly lower reported user activity which could be recorded as either an investigation or requests depending on the content type.
How are user sessions counted under COUNTER Release 5 that may result in differences when comparing to COUNTER 4 usage reports? Print
Modified on: Wed, 3 Jun, 2020 at 10:56 AM
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